Service quality : : a profit strategy for financial institutions

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Service quality : a profit strategy for financial institutions

Detalles Bibliográficos
Autor principal:	Berry, Leonard L. (-)
Otros Autores:	Bennett, David R., Brown, Carter W.
Formato:	Libro
Idioma:	Inglés
Publicado:	Homewood, Illinois : Dow Jones-Irwin [1989]
Materias:	Economía de la empresa.

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