Managing knock your socks off service
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM - American Management Association
2013.
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| Edición: | 3rd ed |
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627921706719 |
