Making process improvement work a concise action guide for software managers and practitioners
“This book hits the mark for three important issues: How to keep focused on real improvements How to develop an implementable improvement plan How to develop meaningful and useful measurements I will definitely recommend it to my clients who are just beginning or are having trouble with their improv...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Boston :
Addison-Wesley
c2002.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627255206719 |
| Sumario: | “This book hits the mark for three important issues: How to keep focused on real improvements How to develop an implementable improvement plan How to develop meaningful and useful measurements I will definitely recommend it to my clients who are just beginning or are having trouble with their improvement program. ” —Norman Hammock, SEI Authorized Lead Assessor “At last a common sense and business-oriented approach to process improvement. This book gives very practical instruction that is easy to apply. Your people will thank you for it.” —Nancy K. M. Rees, Vice President and Chief Engineer, Xerox Corporation “...gets right to the heart of process improvement with specific, concrete steps and excellent examples. It’s a book you can use today.” —Dennis J. Frailey, Principal Fellow, Raytheon Company “Too many organizations develop a checklist mentality targeted at achieving the next process maturity level or passing an audit...Neil and Mary remind us to focus on pragmatic mechanisms for achieving superior business results...” —Karl Wiegers, Principal Consultant, Process Impact Software process improvement too often reflects a significant disconnect between theory and practice. This book bridges the gap—offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Project managers will appreciate the book’s concise presentation style and will be able to apply its practical ideas immediately to real-life challenges. With examples based on the authors’ own extensive experience, this book shows how to define goals that directly address the needs of your organization, use improvement models appropriately, and devise a pragmatic action plan. In addition, it reveals valuable strategies for deploying organizational change, and delineates essential metrics for tracking your progress. Appendices provide examples of an action plan, a risk management plan, and a mini-assessment process. You will learn how to: Scope and develop an improvement plan Identify and prioritize risks and mitigate anticipated difficulties Derive metrics that accurately measure progress toward business goals Sell your improvement program in-house Initially target practitioners and projects most-open to new approaches and techniques Stay focused on goals and problems Align the actions of managers and practitioners Delay major policy documents and edicts until solutions have been practiced and tested Use existing resources to sp... |
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| Notas: | Bibliographic Level Mode of Issuance: Monograph |
| Descripción Física: | 1 online resource (xv, 169 p. ) ill Available also in a print edition |
| Bibliografía: | Includes bibliographical references (p. 161-165) and index. |
| ISBN: | 9780132928922 |
