[Sold on service! : a management guide on how to use] Creative Customer Service Management, CCSM, [to improve profit
| Autor principal: | |
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| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
Northampton :
Carlson Marketing Group International
1987.
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| Edición: | 2nd ed |
| Materias: |
| Descripción Física: | xii, 96 p. ; 24 cm |
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