Transit, call centers, and 511 : a guide for decision makers

Transit, call centers, and 511 a guide for decision makers

"TRB's Transit Cooperative Research Program (TCRP) Report 134: Transit, Call Centers, and 511: A Guide for Decision Makers explores the operational characteristics of 511 telephone traveler information systems and examines how 511 systems interact with transit system call centers. This rep...

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Detalles Bibliográficos
Autores Corporativos: National Research Council. Transportation Research Board (-), Transit Cooperative Research Program, Estados Unidos. Federal Transit Administration, Transit Development Corporation, Battelle Memorial Institute, TranSystems Corporation
Formato: Libro electrónico
Idioma:Inglés
Publicado: Washington, D.C. : Transportation Research Board 2009.
Colección:National Academies ebooks.
TCRP report, 134.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b44933290*spi
Descripción
Sumario:"TRB's Transit Cooperative Research Program (TCRP) Report 134: Transit, Call Centers, and 511: A Guide for Decision Makers explores the operational characteristics of 511 telephone traveler information systems and examines how 511 systems interact with transit system call centers. This report inventories existing 511 systems throughout the country, documents the extent of transit participation and transit agency experiences with 511, and presents guidance to assist transit agencies and 511 system administrators in determining a transit-511 telephone strategy"--Publisher's description.
Notas:At head of title: Transit Cooperative Research Program.
Descripción Física:1 recurso electrónico (89 páginas) : ilustraciones
Formato:Forma de acceso: World Wide Web.
Bibliografía:Incluye referencias bibliográficas (páginas 83-84).

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