Managing to improve public services

'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).

Detalles Bibliográficos
Otros Autores: Hartley, Jean, 1953- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Cambridge, UK ; New York : Cambridge University Press 2008.
Colección:EBSCO Academic eBook Collection Complete.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b38428751*spi
Descripción
Sumario:'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).
Descripción Física:xvi, 298 p. : il
Formato:Forma de acceso: World Wide Web.
Bibliografía:Incluye referencias bibliográficas e índice.
ISBN:9781139129350
9780511504273
9780511506413