Consumer attitudes toward data breach notifications and loss of personal information
"Data breaches continue to plague private-sector companies, nonprofit organizations, and government agencies. Despite the mounting rate of these breaches, the continuing harms imposed on consumers and firms, and over a decade of breach notification laws, very little research exists that examine...
| Autores Corporativos: | , |
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Santa Monica, California :
Rand Corporation
[2016]
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| Colección: | JSTOR Open Access monographs.
RAND Corporation research report series ; RR-1187-ICJ. |
| Acceso en línea: | Conectar con la versión electrónica |
| Ver en Universidad de Navarra: | https://innopac.unav.es/record=b35784349*spi |
| Sumario: | "Data breaches continue to plague private-sector companies, nonprofit organizations, and government agencies. Despite the mounting rate of these breaches, the continuing harms imposed on consumers and firms, and over a decade of breach notification laws, very little research exists that examines consumer response to these developments. This report sets out the results of a nationally representative survey of the consumer experience with data breaches: the frequency of notifications of data breaches and the type of data taken; consumer attitudes toward data breaches, breach notifications, and company follow-on responses; and perceived personal costs resulting from the breach, with the goal to establish a baseline of information about consumer attitudes toward data loss and company practices in responding to such events. Key findings include: (1) Twenty-six percent of respondents, or an estimated 64 million U.S. adults, recalled a breach notification in the past 12 months; (2) 44 percent of those notified were already aware of the breach; (3) 62 percent of respondents accepted offers of free credit monitoring; (4) only 11 percent of respondents stopped dealing with the affected company following a breach; (5) 32 percent of respondents reported no costs of the breach and any inconvenience it garnered, while, among those reporting some cost, the median cost was 500 dollars; and (6) 77 percent of respondents were highly satisfied with the company's post-breach response"--Publisher's description. |
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| Notas: | "RR-1187-ICJ"--Page 4 of cover. |
| Descripción Física: | 1 recurso electrónico (xv, 61 p.) : il. col |
| Formato: | Forma de acceso: World Wide Web. |
| Bibliografía: | Incluye referencias bibliográficas (p. 57-61). |
| ISBN: | 9780833094940 |
