A multidisciplinary approach to service encounters
This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing.
Otros Autores: | , |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Leiden ; Boston :
Brill
[2015]
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Colección: | EBSCO Academic eBook Collection Complete.
Studies in pragmatics ; 14. |
Acceso en línea: | Conectar con la versión electrónica |
Ver en Universidad de Navarra: | https://innopac.unav.es/record=b35630814*spi |