A multidisciplinary approach to service encounters

This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing.

Detalles Bibliográficos
Otros Autores: De la O Hernandez-Lopez, Maria (-), Fernández-Amaya, Lucia
Formato: Libro electrónico
Idioma:Inglés
Publicado: Leiden ; Boston : Brill [2015]
Colección:EBSCO Academic eBook Collection Complete.
Studies in pragmatics ; 14.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b35630814*spi
Descripción
Sumario:This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing.
Descripción Física:1 recurso electrónico
Formato:Forma de acceso: World Wide Web.
Bibliografía:Incluye referencias bibliográficas e índice.
ISBN:9789004260160