The ETTO principle efficiency-thoroughness trade-off : why things that go right sometimes go wrong

Accident investigation and risk assessment have for decades focused on the human factor, most notably in the form of "human error". Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for "human error". This preoccupatio...

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Detalles Bibliográficos
Autor principal: Hollnagel, Erik, 1941- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Farnham, England ; Burlington, VT : Ashgate 2009.
Colección:EBSCO Academic eBook Collection Complete.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b3554353x*spi
Descripción
Sumario:Accident investigation and risk assessment have for decades focused on the human factor, most notably in the form of "human error". Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for "human error". This preoccupation with failure is near universal and can be found in all fields of application. One consequence of this has been a bias towards the study of performance failures, leading to a neglect of normal or "error-free" performance. The common, unspoken assumption is that failures and successes have.
Descripción Física:vii, 150 p. : il
Formato:Forma de acceso: World Wide Web.
Bibliografía:Incluye referencias bibliográficas e índice.
ISBN:9780754693499