Helping skills for human service workers building relationships and encouraging productive change

This revised third edition is a comprehensive yet easy-to-read resource for learning communication skills used in human services such as crisis intervention, mental health, case management, social services, rehabilitation, and patient care. All material in this new edition has been updated with rega...

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Detalles Bibliográficos
Autor principal: France, Kenneth, 1949- (-)
Otros Autores: Weikel, Kim
Formato: Libro electrónico
Idioma:Inglés
Publicado: Springfield, Illinois : Charles C Thomas, Publisher [2014]
Edición:3rd ed
Colección:EBSCO Academic eBook Collection Complete.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b33621135*spi
Descripción
Sumario:This revised third edition is a comprehensive yet easy-to-read resource for learning communication skills used in human services such as crisis intervention, mental health, case management, social services, rehabilitation, and patient care. All material in this new edition has been updated with regard to supporting research. In addition, there is new information on the following topics: elements of positive worker-client relationships; self-efficacy; links between self-efficacy and therapeutic bond; autonomic arousal of clients hearing accurate reflections; genuineness and the real relationshi.
Descripción Física:1 recurso electrónico
Formato:Forma de acceso: World Wide Web.
Bibliografía:Incluye referencias bibliográficas e índice.
ISBN:9780398081096