Communicating emotion at work
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex...
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
Cambridge :
Polity
2012
|
| Colección: | Key themes in organizational communication
|
| Materias: | |
| Ver en Universidad de Navarra: | https://innopac.unav.es/record=b33166444*spi |
| Sumario: | Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work |
|---|---|
| Descripción Física: | xvi, 194 p. : il. ; 22 cm |
| Bibliografía: | Incluye referencias bibliográficas |
| ISBN: | 9780745648958 9780745648965 |
