Getting Started with Evaluation
Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them.
Autor principal: | |
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Otros Autores: | , |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Chicago :
American Library Association
2014.
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Colección: | EBSCO Academic eBook Collection Complete.
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Acceso en línea: | Conectar con la versión electrónica |
Ver en Universidad de Navarra: | https://innopac.unav.es/record=b30738957*spi |
Sumario: | Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. |
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Descripción Física: | 257 p. |
Formato: | Forma de acceso: World Wide Web. |