Getting Started with Evaluation

Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them.

Detalles Bibliográficos
Autor principal: Hernon, Peter (-)
Otros Autores: Dugan, Robert E., Matthews, Joseph R.
Formato: Libro electrónico
Idioma:Inglés
Publicado: Chicago : American Library Association 2014.
Colección:EBSCO Academic eBook Collection Complete.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b30738957*spi
Descripción
Sumario:Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them.
Descripción Física:257 p.
Formato:Forma de acceso: World Wide Web.