Total quality management

Book Contents - 1. Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9. Benchmarking 10.Business Process Reengineering...

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Detalles Bibliográficos
Otros Autores: Charantimath, Poornima M., author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Uttar Pradesh, India : Pearson India Education Services Pvt. Ltd [2022]
Edición:Fourth edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009825917506719
Descripción
Sumario:Book Contents - 1. Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9. Benchmarking 10.Business Process Reengineering 11.Business Excellence Models.
Notas:Includes index.
Descripción Física:1 online resource (546 pages) : illustrations
ISBN:9789354494307