How to build a high-trust workplace the more your employees trust you, the more engaged they'll be

The authors contend that addressing the question "How much do my employees trust me?" is the real key to employee engagement. They discuss a free tool developed at Deloitte -- HX TrustID -- that companies can use to gauge employee trust and devise strategies for improving it. They then des...

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Detalles Bibliográficos
Otros Autores: Reichheld, Ashley, author (author), Dunlop, Amelia, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Cambridge, Massachusetts] : MIT Sloan Management Review 2023.
Edición:[First edition]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009823022406719
Descripción
Sumario:The authors contend that addressing the question "How much do my employees trust me?" is the real key to employee engagement. They discuss a free tool developed at Deloitte -- HX TrustID -- that companies can use to gauge employee trust and devise strategies for improving it. They then describe how two organizations -- one large, and one small -- have used the tool to address leaders' performance in four areas that contribute to employee trust: humanity, transparency, capability, and reliability.
Notas:Reprint 64320.
Descripción Física:1 online resource (6 pages)