Changed for good the social-symbolic work of agent of change

Amidst a time of crisis and social inequality, different segments of society find themselves wanting, hoping and working towards the conviction that things could and should be otherwise. This persistent desire for social change brings about the question of the role of its agents, and the work that t...

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Detalles Bibliográficos
Autores Corporativos: Universitat Ramon Llull. ESADE Business School. Societat, Política i Sostenibilitat, institució que concedeix un diploma acadèmic (institució que concedeix un diploma acadèmic), Escola Superior d'Administració i Direcció d'Empreses (-)
Otros Autores: Ancheta Chua, Nathania, autor (autor), Martí Lanuza, Ignasi, supervisor acadèmic (supervisor acadèmic), Mària i Serrano, Josep F., 1965- supervisor acadèmic
Formato: Tesis
Idioma:Inglés
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009804840106719
Descripción
Sumario:Amidst a time of crisis and social inequality, different segments of society find themselves wanting, hoping and working towards the conviction that things could and should be otherwise. This persistent desire for social change brings about the question of the role of its agents, and the work that they do. To address this, I employ the social-symbolic work perspective, which integrates various forms of work as part of the broader issue of organizational life, and apply it to the contexts of service-learning and collective action. This thesis begins with a systemic literature review of service-learning in management education. In my assessment of the field, I provide a characterization of the pedagogy's transformative capacity to drive social change through the students who undeiiake it. In the second chapter, I give focus to the identity work of future agents of change as they experience an international service-learning program. I conducted patiicipant observation and in-depth interviews with business school students in Spain who worked with social enterprises and NGO's in Latin America as part of the university's service-leaming program. The third chapter ofthis thesis situates social-symbolic work in the context of collective action. Through a virtual ethnography, I identify strategies of a volunteer group of young professionals in the Philippines in mobilizing to demand accountability from the government during the COVID-19 pandemic. Through these two empírica! papers spanning across the individual, organizational, and institutional levels, I apply the theoretical perspective of social-symbolic work towards social change by illustrating how agents of change develop and commit to their causes, beyond traditional social movements and activist identities. Overall, my research contributes to both management education and organization theory towards a better understanding of how agents of change engage in social­symbolic work.
Notas:Data de defensa: 28 de juliol de 2023
Departament responsable de la tesi: Societat, Política i Sostenibilitat
Descripción Física:xiv, 104 pàgines : i·lustracions i gràfics en color ; 30 cm