Making culture change happen
Healthcare policy frequently invokes notions of cultural change as a means of achieving improvement and good-quality care. This Element unpacks what is meant by organisational culture and explores the evidence for linking culture to healthcare quality and performance. It considers the origins of int...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Cambridge :
Cambridge University Press
2022.
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| Edición: | First edition |
| Colección: | Elements of improving quality and safety in healthcare (Series),
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009684439806719 |
| Sumario: | Healthcare policy frequently invokes notions of cultural change as a means of achieving improvement and good-quality care. This Element unpacks what is meant by organisational culture and explores the evidence for linking culture to healthcare quality and performance. It considers the origins of interest in managing culture within healthcare, conceptual frameworks for understanding culture change, and approaches and tools for measuring the impact of culture on quality and performance. It considers potential facilitators of successful culture change and looks forward towards an emerging research agenda. As the evidence base to support culture change is rather thin, a more realistic assessment of the task of cultural transformation in healthcare is warranted. Simplistic attempts to manage or engineer culture change from above are unlikely to bear fruit; rather, efforts should be sensitive to the complexity and highly stratified nature of culture in an organisation as vast and diffuse as the NHS. This title is also available as Open Access on Cambridge Core. |
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| Notas: | Title from publisher's bibliographic system (viewed on 13 Oct 2022). |
| Descripción Física: | 1 online resource (33 pages) : digital, PDF file(s) |
| ISBN: | 9781009236898 9781009236928 9781009236935 |
| Acceso: | Open Access. |
