Co-producing and co-designing

Many healthcare improvement approaches originated in manufacturing, where end users are framed as consumers. But in healthcare, greater recognition of the complexity of relationships between patients, staff, and services (beyond a provider-consumer exchange) is generating new insights and approaches...

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Detalles Bibliográficos
Otros Autores: Robert, Glenn, 1969- author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Cambridge, United Kingdom ; New York, NY : Cambridge University Press : THIS Institute 2022.
Edición:1st ed
Colección:Elements of improving quality and safety in healthcare (Series),
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009673636406719
Descripción
Sumario:Many healthcare improvement approaches originated in manufacturing, where end users are framed as consumers. But in healthcare, greater recognition of the complexity of relationships between patients, staff, and services (beyond a provider-consumer exchange) is generating new insights and approaches to healthcare improvement informed directly by patient and staff experience. Co-production sees patients as active contributors to their own health and explores how interactions with staff and services can best be supported. Co-design is a related but distinct creative process, where patients and staff work in partnership to improve services or develop interventions. Both approaches are promoted for their technocratic benefits (better experiences, more effective and safer services) and democratic rationales (enabling inclusivity and equity), but the evidence base remains limited. This Element explores the origins of co-production and co-design, the development of approaches in healthcare, and associated challenges; in reviewing the evidence, it highlights the implications for practice and research. This title is also available as Open Access on Cambridge Core.
Notas:Title from publisher's bibliographic system (viewed on 31 Aug 2022).
Descripción Física:1 online resource (44 pages) : digital, PDF file(s)
ISBN:9781009237017
9781009236997
9781009237024
Acceso:Open Access.