Coaching, counseling and mentoring how to choose & use the right technique to boost employee performance

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and...

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Detalles Bibliográficos
Otros Autores: Stone, Florence M., author (author), Parker, Becky, narrator (narrator)
Formato: Grabación no musical
Idioma:Inglés
Publicado: [United States] : Findaway World [2017]
Edición:Second edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657493106719
Descripción
Sumario:There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of Coaching, Counselling & Mentoring gives managers specific, practical techniques for using all three to improve the performance of all their people. Filled with helpful tools like self-assessments and real-life scenarios, this is an essential guide for managers who want to build their confidence and skill in getting the most from their people.
Descripción Física:1 online resource (1 audio file)
ISBN:9781469067186