Ten Steps to ITSM Success - A Practitioner’s Guide to Enterprise IT Transformation
There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
| Otros Autores: | , |
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| Formato: | Grabación de sonido |
| Idioma: | Inglés |
| Publicado: |
IT Governance Publishing
2018.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009657366706719 |
| Sumario: | There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap. |
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| Notas: | Title from resource description page (Safari, viewed January 24, 2020). |
| Descripción Física: | 1 online resource (24203 pages) |
| ISBN: | 9781787781009 |
