Influence through listening
Most workplace conversations are simple exchanges of information, and little else. Being truly listened to, though, is an uncommon and transformative experience. When you know how to listen well, you become sought after as a trusted advisor and your influence soars. In this segment, learn how to gui...
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Formato: | |
Idioma: | Inglés |
Publicado: |
O'Reilly Media, Inc
2018.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631275206719 |
Sumario: | Most workplace conversations are simple exchanges of information, and little else. Being truly listened to, though, is an uncommon and transformative experience. When you know how to listen well, you become sought after as a trusted advisor and your influence soars. In this segment, learn how to guide conversations that show respect and understanding, and make the listener an invaluable source of new solutions. |
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Notas: | Title from title screen (viewed July 12, 2018). |
Descripción Física: | 1 online resource (1 video file, approximately 21 min.) |