Influence through listening

Most workplace conversations are simple exchanges of information, and little else. Being truly listened to, though, is an uncommon and transformative experience. When you know how to listen well, you become sought after as a trusted advisor and your influence soars. In this segment, learn how to gui...

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Detalles Bibliográficos
Otros Autores: Levy, Mark, author (author)
Formato: Video
Idioma:Inglés
Publicado: O'Reilly Media, Inc 2018.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631275206719
Descripción
Sumario:Most workplace conversations are simple exchanges of information, and little else. Being truly listened to, though, is an uncommon and transformative experience. When you know how to listen well, you become sought after as a trusted advisor and your influence soars. In this segment, learn how to guide conversations that show respect and understanding, and make the listener an invaluable source of new solutions.
Notas:Title from title screen (viewed July 12, 2018).
Descripción Física:1 online resource (1 video file, approximately 21 min.)