The power of business process improvement 10 simple steps to increase effectiveness, efficiency, and adaptability

Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing...

Descripción completa

Detalles Bibliográficos
Otros Autores: Page, Susan author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association [2016]
Edición:Second edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629884706719
Descripción
Sumario:Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don’t need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing Eliminate duplication and bureaucracy Control costs Establish internal controls to reduce human error Test and rework the process before introducing it Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
Notas:Earlier edition: 2010.
Descripción Física:1 online resource (407 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:9781523101832
9780814436622