Manage Organizational Knowledge

Every organization is in danger of losing employee knowledge. Generally, knowledge is at risk for two reasons: It is not adequately documented nor has it been transferred to potential successors. Managing organizational knowledge is the art and science of capturing and transferring valuable informat...

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Detalles Bibliográficos
Autor Corporativo: American Society for Training and Development (-)
Otros Autores: Marie, Georgianna Author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] American Society for Training & Development 2009
Edición:1st edition
Colección:Infoline ; issue 0903
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629303906719
Descripción
Sumario:Every organization is in danger of losing employee knowledge. Generally, knowledge is at risk for two reasons: It is not adequately documented nor has it been transferred to potential successors. Managing organizational knowledge is the art and science of capturing and transferring valuable information before it walks out the door. The goal of this process is to preserve knowledge assets, minimize risk and the expense of lost knowledge, increase the speed to competence of new employees, and create a knowledge and skills repository. This Infoline introduces a four-step knowledge management process and explains how to identify critical knowledge; pick methods for documenting and capturing knowledge, capture skills and knowledge, as well as transfer the knowledge.
Notas:Bibliographic Level Mode of Issuance: Monograph
Descripción Física:1 online resource (1 v.) : ill
Bibliografía:Includes bibliographical references.
ISBN:9781607288367