Baldrige Award winning quality -- 18th edition how to interpret the Baldrige criteria for ... performance excellence

Praise for Previous Editions of this Classic Guide:Our members and applicants rely heavily on Mark Graham Brown's book to help them implement the most current Baldrige Award criteria. This book is a 'must' for anyone who is serious about achieving performance excellence.-Thomas Hinton...

Descripción completa

Detalles Bibliográficos
Autor principal: Brown, Mark Graham (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] CRC Press 2017.
Edición:18th ed
Colección:Productivity Press Book
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628890806719
Descripción
Sumario:Praise for Previous Editions of this Classic Guide:Our members and applicants rely heavily on Mark Graham Brown's book to help them implement the most current Baldrige Award criteria. This book is a 'must' for anyone who is serious about achieving performance excellence.-Thomas Hinton, President, California Quality AwardsBaldrige Award Winning Quality by Mark Graham Brown provides insight into what the Baldrige examiners are looking for and consider 'best in class.' Additionally, the examples of what other companies are doing are invaluable by providing ideas to consider within your own compan
Notas:"Covers the 2013-2014 Award Criteria"--Cover.
Descripción Física:1 online resource (404 p.)
ISBN:9781040081969
9780429252259
9781138438347
9781439893838