Practical IT service management a concise guide for busy executives
A beginner's book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Cambridgeshire, England :
IT Governance Publishing
2014.
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| Edición: | Second edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628800006719 |
| Sumario: | A beginner's book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (280 p.) |
| ISBN: | 9781849285476 |
