Financial services marketing an international guide to principles and practice

This fully updated and revised second edition draws on global business cases from both B2B and B2C marketing, taking a unique approach in terms of structure by splitting discussion between marketing for acquisition and marketing for retention.With new case studies and vignettes and a new companion w...

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Detalles Bibliográficos
Autor principal: Ennew, Christine (-)
Otros Autores: Waite, Nigel
Formato: Libro electrónico
Idioma:Inglés
Publicado: London ; New York : Routledge c2013.
Edición:2nd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628710006719
Descripción
Sumario:This fully updated and revised second edition draws on global business cases from both B2B and B2C marketing, taking a unique approach in terms of structure by splitting discussion between marketing for acquisition and marketing for retention.With new case studies and vignettes and a new companion website to support teaching, this text will help the student and the practitioner to develop a firm grounding in the fundamentals of financial services strategy, customer acquisition and customer development. Reflecting the realities of financial services marketing in an increasingly complex sector,
Notas:Description based upon print version of record.
Descripción Física:1 online resource (518 p.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781134076024
9780203521649