Measuring ROI in learning & development case studies from global organizations

Case studies provide real examples of how processes play out in an organization. The book of case studies describes how learning and development programs are evaluated, including the financial ROI. These case studies represent settings and cultures from around the world including India, Australia, C...

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Detalles Bibliográficos
Otros Autores: Phillips, Patricia Pulliam, author (author), Phillips, Jack J., author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, VA : American Society for Training & Development [2012]
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628614906719
Descripción
Sumario:Case studies provide real examples of how processes play out in an organization. The book of case studies describes how learning and development programs are evaluated, including the financial ROI. These case studies represent settings and cultures from around the world including India, Australia, Canada, Germany, and other countries, as well as the United States. The case studies are engaging, easy-to-read, and follow the evaluation process from the decision to evaluate a program, to planning for the study, to collecting data, analyzing data, and reporting results. More importantly, these case studies describe the improvements made to programs as a result of evaluation
Notas:Bibliographic Level Mode of Issuance: Monograph
Descripción Física:1 online resource (240 pages)
ISBN:9781607287858