Powerful phrases for effective customer service over 700 ready-to-use phrases and scripts that really get results
Phenomenal customer service can't be put into words. Or can it?
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York :
American Management Association
c2012.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628599706719 |
Sumario: | Phenomenal customer service can't be put into words. Or can it? |
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Notas: | Description based upon print version of record. |
Descripción Física: | 1 online resource (305 p.) |
ISBN: | 9781283588874 9780814420331 |