Listening Skills Training

Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to develop vital listening skills and...

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Detalles Bibliográficos
Autor Corporativo: American Society for Training and Development Content Provider (content provider)
Otros Autores: Downs, Lisa J., author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, VA : ASTD Press [2008]
Edición:1st edition
Colección:ASTD trainer's workshop series.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628521406719
Descripción
Sumario:Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to develop vital listening skills and includes a step-by-step training guide, sample half-, full-, and two-day agendas, classroom handouts, tools, assessments, and ready-to-use PowerPoint(TM) slides. A CD-ROM is included. Note: CD-ROM is not available for this Title.
Notas:Includes index.
Descripción Física:1 online resource (1 v.) : ill
Bibliografía:Includes bibliographical references and index.
ISBN:9781607285977