| Sumario: | 12+ Hours of Video Instruction Overview Salesforce.com Certified Administrator LiveLessons provides over 12 hours of live instruction to help you prepare for the Salesforce.com Certified Administrator exam. Hands-on video lessons detail the fundamentals necessary to perform every day tasks such as creating new fields, modifying reports, importing data, and managing users. All topics within the exam are covered so you have a full resource for passing the exam and also performing the basic day-to-day tasks of a system administrator. Drawing on first-hand experience as a Salesforce implementer of over 400 projects and a former Salesforce.com administrator, Justin Davis provides a level of detail known only to experts who are hands-on in the system on a daily basis. Description Salesforce.com Certified Administrator LiveLessons contains 18 individual video lessons with over 12 hours of video training. The videos detail hands-on live instruction using Salesforce.com. Justin Davis walks you through each key objective for the Salesforce.com Certified Administrator exam while also providing real-world examples for using Salesforce.com so you can prepare for the test and learn how to administer within a Salesforce environment. Major sections are as follows: Part 1–Basic Configuration of Salesforce.com Lesson 1: Navigation Lesson 2: System Information Lesson 3: Managing Users Lesson 4: Getting Help Lesson 5: Records Management Lesson 6: Products and Pricebooks Part 2–Intermediate Configuration of Salesforce.com Lesson 7: Leads Management Lesson 8: Quotes Management Lesson 9: Outlook Integration Lesson 10: Workflow and Approval Processes Lesson 11: Managing Cases Lesson 12: Communities Lesson 13: AppExchange Apps Lesson 14: Dashboards and Reports Lesson 15: Collaboration Lesson 16: Mobile Administration Lesson 17: Security Lesson 18. Data Management About the Instructor Justin Davis is the chief operations officer of MK Partners, a full-service Salesforce consulting and implementation firm in Los Angeles. Developing on the Salesforce platform for more than five years, he has overseen 400+ Salesforce implementations for corporate, non-profit, and government clients throughout the United States. Justin is the author of Teach Yourself VISUALLY Salesforce.com . Skill Level Beginning What You Will Learn Navigation System Information Managing Users Getting Help Records Management Products and Pricebooks Leads Management Quotes Management Outlook Integration Wo...
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