Customer service management training 101 quick and easy techniques that get great results

Great customer service depends on great customer service MANAGEMENT.

Detalles Bibliográficos
Autor principal:	Evenson, Renee, 1951- (-)
Formato:	Libro electrónico
Idioma:	Inglés
Publicado:	New York : American Management Association c2012.
Edición:	1st ed
Materias:	Customer services > Management. Executives > Training of. Time management. Leadership. Communication in management.
Ver en Biblioteca Universitat Ramon Llull:	https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628006706719

Descripción
Sumario:	Great customer service depends on great customer service MANAGEMENT.
Notas:	Includes index.
Descripción Física:	1 online resource (306 p.)
ISBN:	9781283319577 9786613319579 9780814417164

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