Business relationship manager careers in IT service management
Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understand...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Swindon, England :
BCS
2014.
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| Edición: | 1st edition |
| Colección: | BCS Guides to IT Roles
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627982006719 |
| Sumario: | Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails. |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (191 p.) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781780172514 |
