Managing and measuring performance in public and nonprofit organizations an integrated approach

"New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance manage...

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Detalles Bibliográficos
Otros Autores: Poister, Theodore H., author (author), Aristigueta, Maria Pilar, 1956- author, Hall, Jeremy L., author
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco, California : Jossey-Bass 2015.
Edición:2nd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627977406719
Descripción
Sumario:"New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives"--
Notas:Revised edition of Poister's Measuring performance in public and nonprofit organizations.
Descripción Física:1 online resource (482 p.)
Bibliografía:Includes bibliographical references at the end of each chapters and indexes.
ISBN:9781118958551
9781118958568