Continuity management preserving corporate knowledge and productivity when employees leave
""How can I keep knowledge from walking out the door when employees leave?"" This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer r...
Autor principal: | |
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Otros Autores: | , |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York :
John Wiley
c2002.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627962006719 |
Sumario: | ""How can I keep knowledge from walking out the door when employees leave?"" This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive research, Continuity Management solves this crucial problem of knowledge loss for managers at any organizational level by describing an |
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Notas: | Description based upon print version of record. |
Descripción Física: | 1 online resource (289 p.) |
Bibliografía: | Includes bibliographical references (p. 251-254) and index. |
ISBN: | 9781280342929 9786610342921 9780471262374 |