Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation

Ten steps to ITSM success a practitioner's guide to enterprise IT transformation

Mostrar otras versiones (1)

Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into...

Descripción completa

Detalles Bibliográficos
Autor principal: Esposito, Angelo (-)
Otros Autores: Rogers, Timothy
Formato: Libro electrónico
Idioma:Inglés
Publicado: Ely, Cambridgeshire : IT Governance Publishing 2013.
Edición:1st edition
Materias:
IT infrastructure library.
ITSM library.
Business enterprises > Information technology > Management.
Information technology > Management.
Organizational change > Management.
IT service management.
ITIL.
ITSM.
service management.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627928306719

Ejemplares similares

Ejemplares similares