The Managers Pocket Guide to Dealing With Conflict
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent co...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Amherst, Massachusetts :
HRD Press
1999.
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| Edición: | 1st edition |
| Colección: | Managers Pocket Guide Series
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627910306719 |
| Sumario: | Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity. Contents: Because You're Human, You'll Ha |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (120 p.) |
| Bibliografía: | Includes bibliographical references (p. 105-107) and index. |
| ISBN: | 9781281090874 9786611090876 9781599967523 |
