Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

Exceptional service, exceptional profit the secrets of building a five-star customer service organization

""Filled with treasures and big ideas, this book will help you become exceptional."" -SETH GODIN

Detalles Bibliográficos
Autor principal: Inghilleri, Leonardo (-)
Otros Autores: Solomon, Micah
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : American Management Association 2010.
Edición:1st edition
Materias:
Customer services.
Consumer satisfaction.
Customer loyalty.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627833306719
Descripción
Sumario:""Filled with treasures and big ideas, this book will help you become exceptional."" -SETH GODIN
Notas:Description based upon print version of record.
Descripción Física:1 online resource (189 p.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781282524484
9786612524486
9780814415399

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