Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act o...
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
[Place of publication not identified]
HarperCollins Publishers
2007
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Edición: | ePub edition |
Colección: | Collins Best Practices Series
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627600706719 |
Sumario: | Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead. |
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Notas: | Bibliographic Level Mode of Issuance: Monograph |
Descripción Física: | 1 online resource (1 volume) : illustrations |
Bibliografía: | Includes bibliographical references. |
ISBN: | 9780061738937 9780061283239 |