Microsoft Dynamics CRM 4 for dummies

Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum...

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Detalles Bibliográficos
Autor principal: Scott, Joel (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Indianapolis, IN : Wiley 2008.
Edición:1st ed
Colección:--For dummies.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627579906719
Descripción
Sumario:Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft's CRM solution in a jiffy. Whether you're considering a CRM system for the first time or
Notas:Includes index.
Descripción Física:1 online resource (434 p.)
ISBN:9781118052600
9780470397534