Punching in the unauthorized adventures of a front-line employee

During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in managem...

Descripción completa

Detalles Bibliográficos
Autor principal: Frankel, Alex (-)
Autor Corporativo: Books24x7, Inc (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Pymble, N.S.W. ; New York, N.Y. : HarperCollins Publishers 2007
Edición:ePub ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627537606719
Descripción
Sumario:During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store. In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
Notas:Title from title screen.
Descripción Física:1 online resource (240 pages)
Available also in a print ed
Bibliografía:Includes bibliographical references.
ISBN:9780061750564
9780061549373