What to say to a porcupine 20 humorous tales that get to the heart of great customer service
An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back!
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association
c2008.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627529406719 |
| Sumario: | An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back! |
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| Notas: | Includes index. |
| Descripción Física: | 1 online resource (126 p.) |
| ISBN: | 9781281757975 9786611757977 9780814410561 |
