Active listening improve your ability to listen and lead
Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sh...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Greensboro, N.C. :
Center for Creative Leadership
c2006.
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| Edición: | 1st edition |
| Colección: | Ideas into action guidebooks.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627519206719 |
| Sumario: | Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead. |
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| Notas: | "CCL no. 430"--T.p. verso. At head of title on cover: For the practicing manager. |
| Descripción Física: | 1 online resource (35 p.) |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9781604916607 9781118155325 9781281001405 9786611001407 9781118154564 9781932973693 |
