Performance Gap Analysis: Tips, Tools, and Intelligence for Trainers

Proposing any performance or training solutions requires rigorous analysis based on data, not speculation. Conducting a front-end analysis—a process for determining why a perceived performance gap exists and how to close the gap—enables workplace learning and performance professionals to find succes...

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Detalles Bibliográficos
Autor Corporativo: American Society for Training and Development (-)
Otros Autores: Franklin, Maren Author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] American Society for Training & Development 2006
Edición:1st edition
Colección:Infoline ; issue 0603 (March 2006)
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627503406719
Descripción
Sumario:Proposing any performance or training solutions requires rigorous analysis based on data, not speculation. Conducting a front-end analysis—a process for determining why a perceived performance gap exists and how to close the gap—enables workplace learning and performance professionals to find successful solutions. This Infoline describes how to carry out the two distinct analysis processes that go into a front-end analysis: a gap (or performance) analysis and root cause analysis. The first process determines if a performance problem exists. The second process identifies the true root cause of the issue. Helpful sidebars explain the analysis sequence, when to conduct a gap analysis, how to define performance gaps without bias, and factors that influence performance. In addition, the job aid provides a checklist of questions for a training needs analysis.
Notas:Bibliographic Level Mode of Issuance: Monograph
Descripción Física:1 online resource (1 v.) : ill
Bibliografía:Includes bibliographical references.
ISBN:9781607286905