Practical IT service management a concise guide for busy executives
Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Ely [U.K.] :
IT Governance Pub
2008.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627266506719 |
| Sumario: | Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (249 p.) |
| ISBN: | 9781849281546 9781282263574 9786612263576 9781905356409 |
