Cost-justifying usability an update for an Internet age

You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time-guarantee a robust ROI!-ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this...

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Detalles Bibliográficos
Otros Autores: Bias, Randolph G. (-), Mayhew, Deborah J.
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amsterdam ; Boston : Morgan Kaufman 2005.
Edición:2nd ed
Colección:Interactive Technologies
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627109906719
Descripción
Sumario:You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time-guarantee a robust ROI!-ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this completely revised and new edition, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Enginee
Notas:Description based upon print version of record.
Descripción Física:1 online resource (702 p.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781280628528
9786610628520
9780080455457