Business process change a guide for business managers and BPM and six sigma professionals

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving t...

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Detalles Bibliográficos
Autor principal: Harmon, Paul, 1942- (-)
Otros Autores: Harmon, Paul, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers c2007.
Edición:2nd ed
Colección:MK/OMG Press
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627103706719
Descripción
Sumario:Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul H
Notas:Description based upon print version of record.
Descripción Física:1 online resource (593 p.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781281059475
9786611059477
9780080553672