Dealing with people you can't stand : how to bring out the best in people at their worst

Dealing with people you can't stand how to bring out the best in people at their worst

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Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type.

Detalles Bibliográficos
Autor principal: Brinkman, Rick (-)
Otros Autores: Kirschner, Rick
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : McGraw-Hill c2002.
Edición:Rev. and updated ed
Materias:
Interpersonal relations.
Interpersonal communication.
Psychology, Industrial.
Interpersonal Relations.
Interpersonal relations
Interpersonal communication
Psychology, Industrial
Social Change
Sociology & Social History
Social Sciences
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009626866406719
Descripción
Sumario:Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type.
Notas:Bibliographic Level Mode of Issuance: Monograph
Descripción Física:1 online resource (xix, 226 p. ) ill

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