Driving Innovation in Service Organisations A Study in the German Airport Industry
With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can...
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| Formato: | Tesis |
| Idioma: | Inglés |
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Wiesbaden :
Gabler Verlag
2013.
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| Edición: | 1st ed. 2013. |
| Colección: | Markt- und Unternehmensentwicklung Markets and Organisations
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009469161006719 |
| Sumario: | With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals. . |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (209 p.) |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9781299197992 9783834938398 |
