Riding the tiger leading through learning in turbulent times

This book is the true story of how people can react, respond, and survive in the most extreme imaginable crisis.

Detalles Bibliográficos
Autor principal: Nelson, Priscilla (-)
Otros Autores: Cohen, Ed
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, Va. : ASTD Press ©2010.
Colección:EBSCO Academic eBook Collection.
Acceso en línea:Conectar con la versión electrónica
Ver en Universidad de Navarra:https://innopac.unav.es/record=b46054923*spi
Tabla de Contenidos:
  • 1. Organizational Crisis Strikes: The Legacy of the Satyam Experience
  • 2. The Role of Learning during a Crisis: Developing a "Lights On" Strategy
  • 3. The Role of Leadership in Turbulent Times: Setting Guidelines for Key Concerns
  • 4. Guiding the Evolution of Your Organization's Culture
  • 5. Coaching for Leaders
  • 6. Using Social Networking Media
  • 7. Caring for the Wounded
  • 8. Salvaging Customer Relationships Through Real-Time Learning
  • 9. Leading Through Learning: Creating a Postcrisis Plan
  • Appendix A: The Legacy of Learning at Satyam
  • Appendix B: Echoes of Innocence
  • More Voices from Satyam.