Reputational Crises Unspun A Stakeholder Solution to Reputational Crises
This book reviews dominant crisis communication theories, which according to many scholars are either too narrow or broad for practical application to all types of reputational crises. Freeman, as the progenitor of modern stakeholder theory, has spent much time since the original publication trying...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Singapore :
Springer Singapore
2021.
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| Edición: | 1st ed. 2021. |
| Colección: | Springer eBooks.
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| Acceso en línea: | Conectar con la versión electrónica |
| Ver en Universidad de Navarra: | https://innopac.unav.es/record=b45844756*spi |
Tabla de Contenidos:
- Chapter 1. Introduction: What is a reputational crisis?
- 2. Crisis communication and reputation management
- 3. Reputational crisis stakeholders - fluidity in identities
- 4. Managing perceptions - media in reputational crises
- 5. Crisis communication and management challenges
- 6. Thinking differently: Reputational crises resituated
- 7. Best practice method of dealing with reputational crises
- 8. Crisis prevention
- 9. Crisis Preparedness Quiz.
